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| Home Page > Solutions > Services : Current Page | ||
 Tuesday, May 13, 2008 |
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Human Resource Management
Operational & Administrative Manuals: These manuals differ from Employee Policy Handbooks in that they do not address
policies but are designed to clearly define job functions and specifications
and establish procedures for job performance. Such manuals are an excellent basis for orientation and training of new or
temporary employees. They also provide an ongoing reference for all employees
on “How We Do It Here” and serve as an objective basis for performance
measurement and improvement programs. Getting employees involved in the preparation of operational and administrative
manuals is essential to assure accuracy but also to get buy-in for implementation. We have assisted clients in a variety of industries with the preparation
of operational and administrative manuals and believe strongly that it is a
very cost-effective way to improve performance levels and consistency, reduce
employee training time and increase customer satisfaction and retention. If you would like more information or assistance, just email us: HR@dpvb.com |